Last updated: 11 November 2026
1. Who we are
Linda Jets Charter Group ("LindaJets", "we") is the controller of the personal data described in this policy. We are registered in the Republic of Cyprus under number HE447172 with VAT number CY60014247S. Our address is 20 Charalmpou Mouskou, ABC Business Center, Floor 1, Paphos, Republic of Cyprus. For any privacy question, write to support@lindajets.com.
2. What we do
We arrange private flights for our clients with licensed air operators that hold an Air Operator Certificate (AOC). The operator performs the flight and is a separate controller for the data it needs to fly you safely and lawfully.
3. Data we collect
| Contact details | Name, email, phone, WhatsApp number Source: You |
|---|---|
| Trip details | Route, dates, number of passengers, aircraft preferences, pets, luggage Source: You |
| Passenger and travel documents | Full names, dates of birth, nationality, passport or ID details Source: You, or the person booking for you |
| Special requests | Medical or mobility assistance, dietary needs Source: You (explicit consent) |
| Billing data | Invoicing details, payment confirmations (we do not store card numbers) Source: You, our bank and payment providers |
| Communications | Emails, WhatsApp messages, call notes Source: You |
| Website data | IP address, device and browser data, pages visited, cookie identifiers Source: Your device (see our Cookie Policy) |
If you book for other passengers, please make sure they know about this policy.
4. Why we use it and our legal basis
| Answering quote requests and arranging your flight | Steps before a contract, and performance of the contract (GDPR Art. 6(1)(b)) |
|---|---|
| Sharing passenger data with the operator, handlers, airports and border authorities | Contract (Art. 6(1)(b)) and legal obligation (Art. 6(1)(c)) |
| Medical or dietary requests | Your explicit consent (Art. 9(2)(a)), which you can withdraw at any time |
| Invoicing, accounting and tax records | Legal obligation (Art. 6(1)(c)) |
| Service messages and client care | Legitimate interests (Art. 6(1)(f)) |
| Marketing emails to past clients about similar services | Legitimate interests, with an opt-out in every message |
| Marketing to anyone else | Consent (Art. 6(1)(a)) |
| Advertising cookies | Consent (Art. 6(1)(a) and ePrivacy rules) |
| Fraud prevention, security, legal claims | Legitimate interests (Art. 6(1)(f)) |
The same bases apply under the UK GDPR.
5. Who we share it with
- Air operators and their crews: to perform your flight.
- Ground handlers, FBOs, airports, catering and transfer providers: only what each needs for your trip.
- Customs, immigration and border authorities: where the law requires passenger data (for example APIS).
- Service providers acting for us: website hosting and analytics (Framer B.V.), our quote request system (IsraJets), email and office tools, and Google (tag management and advertising measurement, only with your consent).
- Professional advisers, banks and insurers: where needed.
- Courts and authorities: when the law requires it.
We do not sell your personal data.
6. International transfers
Your flight may involve operators, airports or authorities outside the EEA and the UK. Transfers rely on an adequacy decision (for example Israel, or the EU–US Data Privacy Framework for certified US companies), on standard contractual clauses or, where neither applies, on the transfer being necessary to perform the contract you asked for (Art. 49(1)(b)). Ask us for details of the safeguards used.
7. How long we keep it
- Quote requests that do not lead to a booking: 24 months.
- Booking, passenger and invoicing records: 7 years after the flight, for tax and legal purposes.
- Passport details: deleted 90 days after the trip unless the law requires longer.
- Marketing data: until you opt out.
8. Your rights
You can ask for access, correction, deletion, restriction, portability, or object to our use of your data. You can also withdraw consent at any time. Write to support@lindajets.com and we will answer within one month.
You may complain to the Commissioner for Personal Data Protection in Cyprus (dataprotection.gov.cy). In the UK, you may complain to the Information Commissioner's Office (ico.org.uk).
9. Security
We use access controls, encrypted connections and reputable providers. Please do not send passport scans over unsecured channels unless we ask for them.
10. Changes
We may update this policy. The date at the top shows the latest version.
